Data Protection

Privacy Policy

  1. General Information
    The protection of your personal data is important to us. In this Privacy Policy, we inform you about which personal data we collect, how we use it, and what rights you have.
  2. Responsible Party
    The party responsible for data processing on this website is:

noblessebyludmila
Marktgasse 18
8001 Zürich
Switzerland

E-Mail: info@noblesse-byludmila.ch
Phone: +41 77 966 18 76

  1. Data Collected
    We may process the following personal data:

First and last name,
billing and delivery address,
email address,
phone number,
order and payment information,
IP address,
technical data relating to the use of the website,
messages that you send to us by email or through a contact form.

  1. Purpose of Data Processing
    We use your data in particular for the following purposes:

processing and shipping your order,
payment processing,
customer service and communication,
processing returns, complaints, and inquiries,
technical provision and security of the website,
fulfilment of legal obligations,
improvement of our offer and website.

  1. Orders
    When you place an order, we process the data required to fulfil the purchase contract. This includes, in particular, contact information, delivery address, billing information, and order details.
  2. Payment Processing
    Payment processing is carried out through the payment service providers displayed at checkout. Depending on the selected payment method, payment data may be transmitted to external providers. We do not store complete credit card details on our website.
  3. Contact
    If you contact us by email, phone, or contact form, we use your information to process your inquiry. This data will not be used for other purposes without your consent.
  4. Cookies
    Our website uses cookies and similar technologies. Some cookies are technically necessary for the website and online shop to function properly. Other cookies may be used for analysis, improvement, or marketing purposes, if corresponding tools are active.
  5. Hosting and Technical Service Providers
    Our website is operated by an external hosting provider. Technical data such as IP addresses, server log files, and access data may be processed in order to ensure the security and functionality of the website.
  6. Disclosure of Data
    Personal data is only passed on to third parties if this is necessary for order processing, payment, delivery, technical operation of the website, or fulfilment of legal obligations. This may include payment service providers, shipping providers, hosting providers, and IT service providers.
  7. Data Transfer Abroad
    Depending on the service providers used, personal data may also be processed outside Switzerland. In such cases, we ensure that an appropriate level of data protection is provided or that suitable safeguards are in place.
  8. Storage Period
    We store personal data only for as long as necessary for the respective purposes or as required by statutory retention obligations. After that, the data will be deleted or anonymized.
  9. Your Rights
    Within the scope of applicable data protection law, you have in particular the right to information, correction, deletion, restriction of processing, and release of certain data. You may contact us at any time at info@noblesse-byludmila.ch.
  10. Data Security
    We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or unauthorized disclosure.
  11. Changes to this Privacy Policy
    We reserve the right to amend this Privacy Policy at any time. The current version published on this website shall apply.

Last updated: June 2026